Rugged Country Lodge
1807 SE Court Ave
Pendleton, OR, USA
877-778-4433 | 541-966-6800

Policies

Rugged Country Lodge requires a 24 hour in advance cancellation policy. If you cancel less than 24 hours of your booking, your first night's rent plus applicable taxes will be applied to your credit card.

ALL of our rooms are NON SMOKING.  Up to $250 in damage fees may be applied to anyone who smokes in our rooms. This policy is strictly enforced. We do allow smoking outside our building.

Rugged Country Lodge is pet friendly with a non-refundable fee of $15 per pet/per night. If you have more than 2 pets, please call us to determine if we can accomodate them and what the fees would be. Should your pet do damage to a room, appropriate charges will be added to your credit card. Undeclared pets are automatically charged a $50 fee.

During Round Up we require a non-refundable 50% deposit upon booking.  Once you have a room you may not cancel at any time nor make changes.  This policy is strictly enforced. 

If we find missing items or damage to the room after your check out, appropriate costs will be applied to your credit card.

We reserve the right to refuse service to anyone for any reason.